Create Event - Add Ons

Created by Ticmint Support, Modified on Thu, 8 Jan at 9:16 AM by Ticmint Support

Overview

The Add-Ons feature in Ticmint allows event organisers to sell additional products or services alongside event tickets. These could include food packages, merchandise, VIP upgrades, parking passes, or other special offers that enhance the attendee experience and generate extra revenue.

This guide explains how to create and manage add-ons in Ticmint step-by-step, with a detailed breakdown of each field shown in the provided screenshot.

Step 1: Access the Add-Ons Section

Log in to your Ticmint Dashboard.
Select the event for which you want to create an add-on.
Go to the Tickets section and click on Add-Ons.
Click Add Product to open the Add-On setup window.

Step 2: Select Category and Subcategory

Before adding product details, you must select a suitable Category and Subcategory.

Category: Defines the main type of add-on (e.g., Merchandise, Food, Services, Parking).
Subcategory: Helps classify add-ons under the chosen category (e.g., T-shirt under Merchandise, VIP Parking under Parking).

This step ensures organized data and accurate reporting in your dashboard.

Step 3: Fill in Product Details

In the Product Section, enter the following information:

Product Name: The name of the add-on (e.g., Dolphin Show Snack Combo, Premium Lanyard).
Total Quantity: Specify how many units of this add-on are available for sale.
Price (AED): Enter the selling price of the add-on item.
Visible to Customers: Turn this toggle ON to make the add-on visible on your event page.

Step 4: Add Product Variants (Optional)

If your add-on has multiple options (for example, T-shirt sizes or meal types), you can create variants.

Check This variant has multiple sub-variants.
Add details such as Price, Quantity, and Strike-through Price (if you want to show discounts).
Upload an Image to visually represent the variant.
Click Add Variant to include more options.

Step 5: Add Description

Use the Description Box to explain what the add-on includes.
Example:

“This combo includes a snack and beverage redeemable during the event. Non-transferable and valid for the date of the event only.”

Clear descriptions help customers understand what they are purchasing.

Step 6: Configure Advanced Settings

In the Advanced Settings section, set detailed rules for how your add-on is sold.

Minimum Quantity: The least number of add-ons a buyer must purchase per order (e.g., 1).
Maximum Quantity: The maximum number of add-ons a single customer can buy (e.g., 2).
Start Date and Time: When the add-on becomes available for purchase.
End Date and Time: When the add-on sale will stop.
Visibility: Toggle ON to make the add-on visible to buyers.

Step 7: Save and Publish

After entering all details:

Review all information.
Click Save to finalize the add-on.
If the Visibility Toggle is ON, your add-on will appear for customers during ticket checkout.

Step 8: Customer Experience

When attendees visit your event’s checkout page:

They will see available Add-Ons listed below ticket options.
Customers can select desired quantities.
The selected add-ons will appear in their Order Summary before final payment.

Benefits of Using Add-Ons

Boosts event revenue through upselling.
Improves attendee satisfaction by offering customisation.
Simplifies management with time-bound visibility and quantity controls.
Works seamlessly with any ticket type.

Best Practices

Offer meaningful and limited-time add-ons to increase conversion.
Use high-quality images to make add-ons visually appealing.
Mention redemption instructions in the description if applicable.
Regularly track add-on performance from the dashboard.

Conclusion

The Add-Ons feature in Ticmint is a powerful tool for event organisers to increase sales and deliver a richer event experience. With easy setup, flexible configurations, and automated tracking, you can effortlessly manage all additional products and services tied to your event.