How do I troubleshoot ticket scanning issues at the event?

To troubleshoot ticket scanning issues at your event, start by ensuring that the scanning device is properly charged and connected to the internet and that the ticketing app or system is up to date. Check that the QR codes are clear, undamaged, and printed with sufficient contrast, as faded or smudged codes may not scan properly. Perform test scans before the event to ensure everything is working smoothly. Also, confirm that the venue's Wi-Fi or network is stable, as scanning may rely on internet connectivity. If the issue persists, check that the tickets being scanned are valid and not duplicates. Rebooting the device or refreshing the event’s ticket database may also help resolve any software or syncing problems. If the troubleshooting steps do not resolve the issue, contact Ticmint Support for further assistance. By following these steps, you can effectively address ticket scanning issues and ensure a smooth check-in process.