Ticmint Admin can configure ticket upgrade settings, allowing them to enable or disable this feature for Organizer’s events. This setting determines whether attendees can upgrade their tickets to a higher category or a premium version.
How to Set Up Ticket Upgrade.
First, select the event and click "Edit" from the three-dot menu on the right.
Navigate to the Ticket Upgrade feature in your event settings.Select the ticket for which you want to enable the upgrade option for attendees. This will allow them to upgrade to a higher-tier ticket if needed. Ensure that the selected ticket meets the upgrade criteria, such as price difference, availability, and upgrade policies.
After selecting the ticket, click on the checkbox to specify which ticket the selected ticket can be upgraded to. This ensures that attendees can seamlessly switch to the desired ticket category as per the upgrade options available.
Then, click on the tick button in the top right corner to save the changes. If you want to add more upgrade options, repeat the process for additional tickets.
The end user or customer will see the ticket upgrade option on the top right corner of their ticket. Under Mytickets section. This will allow them to easily upgrade to a higher-tier ticket if the option is enabled.
This is how you can enable the ticket upgrade option for your tickets, allowing attendees to seamlessly upgrade to a higher-tier ticket if needed.
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