This document provides a comprehensive, step-by-step guide to the Settings module on the Partner Dashboard. The Settings module allows partners to configure operational details, payments, notifications, users, roles, amenities, categories, and service fees.

1. Accessing Settings

1. Log in to your Ticmint Partner Dashboard.

2. From the left-hand navigation panel, click on Settings.

3. You will land on the Settings Overview page, where all configuration modules are displayed as cards.

2. Settings Overview Page

The Settings page acts as a central control panel for managing platform-level configurations. The following modules are available:

• General Settings

• Payment Gateways

• Notification

• User Management

• Amenities

• Category

• Service Fee

Each module controls a specific part of how your events, payments, and communications function on Ticmint.

3. General Settings

Purpose

General Settings store your partner’s core identity and operational information. These details are used across invoices, receipts, payouts, and official communication.

Steps to Update General Settings

1. Click on General Settings.

2. You will see sections for Basic Information, Address, and Operational Information.

Basic Information

• Partner Name: The display name of your organisation on Ticmint.

• Legal Entity: The officially registered legal name of your organisation. This is critical for compliance, invoicing, and payment settlements.

What is a Legal Entity?
A legal entity is the officially registered name of your organisation as per government or regulatory records. This name is used for contracts, taxation, and financial settlements.

Address & Contact Details

• Contact address

• City, state, country, postal code

• Email address used for official communication

• Primary and secondary phone numbers

• Option to mark billing address same as contact address

Operational Information

• Country of Operation: Defines where your organisation primarily operates or hosts events.

Click Save to apply changes.

4. Payment Gateways

Purpose

Payment Gateways allow you to collect ticket payments securely from attendees.

Viewing Payment Gateways

• The Payment Gateway list shows:

  • Gateway name

  • Provider

  • API key status

  • Country

  • Currency

Adding a Payment Gateway

1. Click Add Payment Gateway.

2. Enter the following details:

   • Payment Gateway Name (e.g., Razorpay, Stripe)

   • Payment Gateway Provider

   • API Key (provided by the payment gateway)

   • API URL (if applicable)

   • Country

   • Currency

Additional Configuration

• Use Additional Configuration to add parameters such as Key Secret or other gateway-specific values.

Click Save once completed.

Note: API keys are sensitive credentials. Ensure they are copied correctly from your payment provider dashboard.

5. Notifications

Purpose

Notification settings control how transactional and marketing messages are sent to attendees.

Notification Channels

You can configure multiple channels, such as:

• Email (Transactional & Marketing)

• WhatsApp (Transactional & Marketing)

Adding a Notification Channel

1. Click Add Channel.

2. Enter:

   • Channel Name

   • Channel Type (Email / WhatsApp)

   • Provider (e.g., Mailgun, Gupshup)

   • Email or Phone number

   • API Key & API URL

   • Communication Type (Transactional or Marketing)

3. Add any additional configuration if required.

4. Click Save.

6. User Management

Purpose

User Management allows you to control who can access your Ticmint dashboard and what permissions they have.

Viewing Users

The user list displays:

• Name

• Email

• Mobile number

• Assigned roles

• Organization

Adding a User

1. Click Add User.

2. Enter user details:

   • Name

   • Email address (used as login ID)

   • Phone number

   • Organization

   • User roles

3. Click Add.

An invitation email will be sent to the user to set their password.

Role Management

Roles define what actions a user can perform, such as:

• Administrator

• Event Manager

• Finance access

Assign roles carefully to maintain security.

8. Amenities

Purpose

Amenities allow organisers to highlight facilities or services available at an event or venue. Displaying amenities helps attendees better understand what to expect and improves the overall event experience.

Adding an Amenity

1. Navigate to Settings → Amenities.

2. Click Add Amenities.

3. On the Add Amenity screen, enter:

   • Amenity Name: Name of the facility (e.g., Free Parking, Wi-Fi).

   • Description: Short explanation of the amenity.

   • Upload Icon: Upload an icon in SVG format (maximum size: 5 KB).

4. Click Save to add the amenity.

Managing Amenities

• View all added amenities in the list

• Use the edit icon to update the name, description, or icon

• Use the delete icon to remove an amenity

9. Category

Purpose

Categories help classify events and improve discoverability across event listings. Selecting the right category ensures your event reaches the correct audience.

Viewing Categories

The Category list displays:

• Category name

• Description

• Category icon

Adding a Category

1. Navigate to Settings → Category.

2. Click Add Category.

3. Enter:

   • Event Category Name (e.g., Music, Sports, Seminar)

   • Description explaining the type of events

   • Upload Icon (SVG format, maximum size: 5 KB)

4. Click Save.

Managing Categories

• Edit categories using the edit icon

• Delete unused categories carefully, as they may be linked to existing events

10. Service Fee

Purpose

Service Fee settings define platform, processing, or additional fees applied to ticket purchases. These fees directly affect ticket pricing and invoices.

Adding a Service Fee

1. Navigate to Settings → Service Fee.

2. Click Add Service Fee.

3. Configure the following fields:

   • Currency: Select the applicable currency (e.g., AED, INR)

   • Scope: Choose whether the fee is Global or limited in scope

   • Price Type: Flat or Percentage

   • Amount: Enter the fee amount

Additional Options

• Generate separate invoice: Creates a separate invoice for the service fee

• Includes platform fee: Marks the fee as a platform charge

• Includes payment gateway fee: Includes gateway charges in the service fee

Tax Configuration

• Select an existing tax to apply a pre-configured tax

• Or select Create a new tax if no tax exists

Click Save to apply the service fee.

10. Best Practices & Tips

• Always verify legal entity and payment details

• Test payment gateways before going live

• Restrict admin access to trusted users only

• Use transactional and marketing notifications appropriately

• Keep settings updated to avoid payout or communication issues