Where can I view the order history of my events?

You can view the order history for all your events from the Orders page.

1. Log in to the Ticmint Dashboard.

2. From the left-hand navigation panel, click on Orders.

3. The Orders page will display the complete order history for your events.

Orders Page Features

Search Functionality

The Orders page includes an improved partial search feature.

Users can search orders using the first 3 characters of:

• Email Address

• Order ID

• Mobile Number

This helps organisers quickly locate attendee orders and transaction details.

Administrator Access

Administrators can now view all orders across organisations from a single Orders page.

Organization Filter

An organisation filter dropdown is available for administrators, allowing them to filter and view orders by organisation.

This helps administrators manage and monitor orders across multiple organisations more efficiently.

Organisation-Level Access

For standard organisation users:

• Only orders related to their own organisation are visible.

• The organisation filter dropdown is hidden for:

  • Event Managers

  • Event Supervisors

This ensures proper access control and data visibility.

View Orders from an Event Page

You can also view order history directly from a specific event.

1. Go to the Dashboard.

2. Open the required event.

3. Navigate to the Orders section within the event page.

From here, you can:

• View attendee orders

• Check payment status

• Search attendee details

• Access ticket and transaction information

Learn more about enterprise event ticketing on the Ticmint website.