The Discounts feature in Ticmint enables event organizers to offer special pricing on tickets through promo codes. Using promo codes you can:

• Boost ticket sales

• Reward loyal attendees

• Target specific audience segments with custom offers

How It Works

1. Accessing Discounts

• From your event dashboard, select your event (e.g., Copa Del Rey).

• Click Discounts in the left-hand menu.

2. Creating a Promo Code

• Click Add Discount → Promo Code.

• Enter a unique code (e.g., SAVE20).

• Set discount type and value:

  • Fixed amount (e.g., ₹500 off)

  • Percentage (e.g., 20% off)

• Define limits:

  • Usage per buyer (unlimited or limited)

  • Total quantity available

• Choose validity period (start and end date/time).

• Click Manage next to "Apply code to" 

• In the pop-up, you’ll see Visible Tickets which displays all ticket types available for your event (e.g., General Pass).

• Select the checkboxes next to the ticket types you want the promo code to be valid for. Only attendees purchasing these selected tickets will be able to use the code.
  

• Click Save to activate.

• Buyers must enter this code during checkout to redeem.

Group Discount

The Group Discount feature allows organisers to offer discounts when users purchase tickets in bulk. This helps increase ticket sales volume and encourages group bookings.

When a user selects the minimum number of tickets set by the organiser, the discount is automatically applied, and a message is displayed to inform them of the offer.

How Group Discount Works

• The organiser defines a minimum number of tickets (e.g., 5 tickets)

• A discount percentage is set for that quantity

• When users select the required number of tickets:

  • The discount is applied automatically

  • A dynamic message is displayed

Example message shown to users:
“You will get 10% discount on 5 tickets.”

This creates a clear incentive for users to purchase more tickets.

Supported Event Types

Group Discount is available for the following event types:

• Seated events

• Non-seated events

• DTCM events

Setting Up a Group Discount

1. Navigate to your Event Dashboard

2. Go to the Pricing / Ticket Settings section

3. Locate the Group Discount option

4. Configure the following:

   • Minimum Ticket Quantity (e.g., 5)

   • Discount Percentage (e.g., 10%)

5. Save the settings

Once saved, the discount will be automatically applied when users meet the criteria.

User Experience

• Users select tickets as usual

• When the required quantity is reached:

  • A message appears indicating the discount

  • The discounted price is reflected instantly

This ensures transparency and encourages higher ticket purchases.

Bulk Discount

The Bulk Discount feature allows organisers to assign discounted tickets to multiple users at once by uploading a CSV file. This is especially useful for corporate bookings, group allocations, and large-scale ticket distribution.

Instead of manual entry, organisers can upload user details in bulk, and the system will automatically process and apply the discounts.

How Bulk Discount Works

• The organiser prepares a CSV file with the required user and ticket details

• The file is uploaded to the platform

• The system processes the data and assigns tickets/discounts accordingly

• Users receive an email notification with their ticket allocation or discount details

This ensures a smooth and efficient bulk booking experience.

CSV File Requirements

The uploaded CSV file must include the following fields:

• User Email ID

• Discount Percentage

• Ticket Type Name

• Quantity

⚠️ Ensure all data is accurate to avoid processing errors.

Setting Up Bulk Discount

1. Navigate to your Event Dashboard

2. Go to the Pricing / Discounts section

3. Select Bulk Discount

4. Upload the prepared CSV file

5. Review the uploaded data (if preview is available)

6. Click Submit / Process

Once processed, the system will apply the discounts and notify users.

User Experience

• Users receive an email notification after processing

• The email includes:

  • Ticket allocation details or discount information

  • Instructions (if applicable) to redeem or access tickets

This ensures users are informed without requiring manual communication.

Best Practices

• Communicate discount terms clearly to attendees.

• Monitor active discounts to avoid overlaps or conflicts.

• Track discount performance via sales reports for insights.

✅ With discounts properly set up, you can effectively incentivize purchases and reward your attendees.