Event Agenda & FAQ Guide – How to Set Up & Use

Adding a detailed Agenda and FAQ section to your event page helps attendees stay informed, enhances their experience, and reduces repetitive questions for your support team.

1. Agenda Section

Purpose

Provide a detailed schedule of your event so attendees know what to expect, including timings, activities, speakers, and key highlights.

How to Add an Agenda

Steps:

• Navigate to Agenda & FAQ from your event dashboard sidebar.

• Select the Agenda tab at the top (click if not already open).

• Click Add Agenda to enter a new item.

• Fill in the fields:

  • Agenda Title: e.g., Opening Ceremony

  • Description: Include session time, details, speakers, and optionally add links, images, tables, emojis, or files (audio, video, CSV, PDF).

• Click Save to publish the agenda item.

• Repeat to add additional agenda items as needed.

Edit or Remove Agenda Items:

• Use the Edit (pencil) icon to update details.

• Use the Delete (trash) icon to remove an item.

Tips:

• Be specific with time slots.

• Highlight key speakers or performers.

• Use concise, clear descriptions for ease of reading.

2. FAQ Section

Purpose

Address common attendee questions upfront to reduce support requests and provide quick answers to frequent concerns.

How to Add or Edit FAQs

Steps:

• From your event dashboard sidebar, return to the Agenda & FAQ section.

• Switch to the FAQ tab.

• Click Add Question to create a new FAQ.

• Enter:

  • Question: e.g., Is parking available?

  • Answer: Provide a clear, helpful response, including links, images, tables, emojis, or files as needed.

• Click Save to publish.

• Repeat to add more FAQs covering key attendee topics.

Edit or Remove FAQs:

• Use the Edit (pencil) or Delete (trash) icons to keep information accurate and current.

Tips:

• Cover important topics such as venue info, ticketing rules, entry requirements, accessibility, and refunds.

• Keep answers concise and practical.

• Update FAQs as new questions arise before or during the event.

Best Practices for Both Agenda & FAQs

• Regularly Update: Keep schedules and answers aligned with any changes in event plans.

• Be Clear and Specific: Use simple, direct language to improve readability.

• Prioritize Common Topics: List the most frequently asked questions first.

• Use Descriptive Titles: Helps attendees easily scan and find relevant information.

Maintaining a detailed Agenda and comprehensive FAQ enhances attendee confidence and streamlines event support.