Event Agenda & FAQ Guide – How to Set Up & Use

Created by Ticmint Support, Modified on Tue, 21 Jul at 12:16 PM by Ticmint Support

Adding a detailed Agenda and FAQ section to your event page helps attendees stay informed, enhances their experience, and reduces repetitive questions for your support team.


Navigate to Agenda & FAQ

  1. Navigate to Events.

  2. Select the required event.

  3. Click Edit.

    • If the event is already created, select Edit Event & click on Agenda & FAQ.     Fig. (a)

    • If creating a new event, complete the Basic Information section, then navigate to the Agenda & FAQ tab. Fig. (b)


Agenda

The Agenda section allows organisers to add an itinerary or schedule for the event. Each agenda item can include the time, description, and the person responsible for hosting that part of the event.

Add an Agenda Item

  1. Select the Agenda tab. Fig. (c)

  2. Click Add Agenda. Fig. (c)

  3. Enter the Agenda Title. Fig. (d)

  4. Enter the Description.

  5. Click Save. Fig. (d)

Note: Click Add Agenda again to add multiple agenda items.


FAQ

The FAQ section allows organisers to add frequently asked questions and answers for attendees.

Add a FAQ

  1. Select the FAQ tab.

  2. Click Add Section.

  3. Enter the Question.

  4. Enter the Description/Answer.

  5. Click Save.

Note: Click Add Question to add multiple FAQ entries.


Best Practices for Both Agenda & FAQs

  • Regularly Update: Keep schedules and answers aligned with any changes in event plans.

  • Be Clear and Specific: Use simple, direct language to improve readability.

  • Prioritize Common Topics: List the most frequently asked questions first.

  • Use Descriptive Titles: Helps attendees easily scan and find relevant information.


Maintaining a detailed Agenda and comprehensive FAQ enhances attendee confidence and streamlines event support.



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