Settings Module Guide

Created by Ticmint Support, Modified on Mon, 27 Jul at 12:33 PM by Ticmint Support

This document provides a step-by-step guide for configuring the Settings Module in the Ticmint Partner Dashboard. It covers organization settings, payment gateways, notification channels, user management, role management, amenities, categories, and service fees.

Access the Settings Module

Log in to the Ticmint Dashboard using your organizer credentials.
From the left-hand navigation menu, click Settings.

1. General Settings

The General Settings section allows administrators to configure the organization’s basic information.

Field	Description
Partner Name	Enter the event organizer or partner name.
Legal Entity	Enter the registered legal entity name.
Contact Address	Enter the primary contact address.
Address	Enter the street address.
Address 2	Enter additional address details (optional).
City	Enter the city.
State	Select the state from the dropdown.
Country	Select the country from the dropdown.
Postal Code	Enter the postal or ZIP code.
Email	Enter the official contact email address.
Phone	Enter the primary contact number.
Phone Number 2	Enter an alternate contact number (optional).
Billing Address Same as Contact Address	Enable this option if the billing address is the same as the contact address.
Country of Operation	Select the operating country.
Save	Click Save to apply the changes.
Cancel	Click Cancel to discard unsaved changes.

2. Payment Gateway

The Payment Gateway section allows administrators to configure online payment providers.

Add a Payment Gateway

Field	Description
Payment Gateway Name	Enter a unique name for the payment gateway (e.g., Razorpay, Stripe).
Payment Gateway Provider	Select the payment gateway provider from the dropdown list.
API Key	Enter the API Key provided by the payment gateway provider.
API URL	Enter the API endpoint URL provided by the payment gateway provider.
Country	Select the country where the payment gateway will be used.
Currency	Select the transaction currency.
Payment Session Timeout	Enter the payment session timeout (in minutes). This defines how long customers have to complete the payment before the session expires.
Additional Configuration	Click + Add to include custom parameters (e.g., Key Secret, Client ID, Merchant ID, Secret Key, or other provider-specific configuration values).
Cancel	Click Cancel to discard the changes.
Save	Click Save to create and enable the payment gateway configuration.

3. Notification Channel

The Notification Channel section allows administrators to configure communication providers for Email, SMS, WhatsApp, and other notification services.

Add a Notification Channel

Field	Description
Channel Name	Enter a unique name to identify the notification channel.
Channel Type	Select the type of notification channel.
Provider	Choose the notification service provider.
Email/Phone	Enter the email address or phone number associated with the provider.
API Key	Enter the API key issued by the provider.
API URL	Enter the provider's API endpoint URL.
Communication Type	Select the communication method supported by the provider.
Key	Enter the configuration parameter name (e.g., Secret Key, Sender ID, Domain, Auth Token).
Value	Enter the corresponding value for the configuration parameter.
Save	Saves the notification channel configuration.
Cancel	Closes the page without saving changes.

4. User Management

The User and Role Management module allows administrators to create user accounts and assign roles.

Add a User

Step	Action
1	Navigate to User Management.
2	Click + Add User.
3	Enter the Name.
4	Enter the Email Address.
5	Enter the Phone Number.
6	Select the Organization.
7	Select the required User Role.
8	Click Add.

Note: After the user is created, an email is automatically sent allowing them to set their password. The same email address will be used as their login ID.

Available User Roles

Role	Description
Staff User	Read-only access across organizer features.
Ticket Ambassador	Sells tickets, manages assigned events, and views commissions.
Event Supervisor	Event management with limited operational permissions.
Administrator	Full access to all subscribed features across organizations.
Event Manager	Full event management including campaigns, orders, affiliates, and themes.
Validator	Scans and validates tickets during event entry.

Role Management

The Role Management module allows administrators to create custom roles with specific permission groups.

Navigate to Role Management.

Click Add Role.
Enter the Role Name.
Select the required Permissions.

• Assign Ticket Ambassadors • Create WhatsApp Templates • Customize Event Theme • Default Permissions • Event Ops: View Only • Manage Access Control • Manage Affiliates • Manage API Keys • Manage Campaigns • Manage Connected PGs • Manage Data Across Organizations • Manage Events • Manage Finance & Settings • Manage Membership • Manage Orders • Manage Products • Manage Reports • Manage Ticket Ambassadors • Manage Websites • Manage Workflows • Resend Tickets • Scan Tickets • Staff User: Read Only • Ticket Ambassador Analytics • Ticket Ambassador Box Office • Ticket Ambassador Dashboard • Use Sales Accelerator • Use Ticket Templates • View Data Across Organizations • View Events • View Membership • View Orders • View Reports • View Ticket Ambassadors