How to Edit an Event

This document provides a step-by-step guide on how to edit an existing event on the Ticmint Dashboard. Editing an event allows organisers to update event details, tickets, settings, and promotional options even after the event has been created.

Overview

The Edit Event feature allows you to:

• Update event information (name, description, images)

• Modify date, time, timezone, and location

• Manage RSVP, approval, and seating settings

• Edit ticket sections and ticket types

• Update publishing and promotion settings

Step 1: Log in to Ticmint

1. Log in to your Ticmint Dashboard using your registered email or Google account.

2. Once logged in, you will land on the Dashboard Home screen.

Step 2: Navigate to Events

1. From the left-hand navigation menu, click on Event.

2. Select All Events to view your event list.

3. Locate the event you want to edit.

Each event card displays:

• Event name

• Event date & time

• Ticket price

• Status (Draft / Published)

Step 3: Open Edit Event

1. Click on the three-dot (⋮) menu next to the event.

2. Select Edit.

You will now enter the Edit Event flow, where all editable sections are available.

Step 4: Edit Basic Event Details

Event Name

• Update the event name if required (for example, correcting spelling or rebranding).

Cover Image

• Replace or update the event banner image. 

• 1920 × 738 px (Web Banner)

• 1000 × 1000 px (Mobile Banner)

• Use a high-quality image that represents your event.

Event Timing & Timezone

• Modify the Start Date & Time and End Date & Time.

• Update the Timezone to match your audience or venue location.

Step 5: Edit Event Platform & Location

Physical Event

• Select Venue mode.

• Update the venue address or name.

• Use the search panel to select the correct location from suggestions.

Online Event

• Select the Online option.

• Update meeting platform details (Zoom, Google Meet, etc.).

Step 6: Edit Event Description

• Update the Event Description to reflect new information, such as:

  • Agenda changes

  • Guest or artist updates

  • Instructions for attendees

Rich Content Support

• Add or edit images and videos inside the description.

• Use visuals like promo creatives, previous event highlights, or venue walkthroughs.

Step 7: Edit Event Access & Attendance Controls

RSVP Only

• Enable or disable RSVP Only mode.

• Restricts access to confirmed RSVPs only.

Require Approval

• Enable Require Approval to review attendee requests.

• Approve or reject registrations manually.

Enable Seating

• Enable or modify Seating settings.

• Allows seat selection or assignment during registration.

Step 8: Edit Sections & Tickets

Edit Sections

1. Navigate to the Sections & Tickets area.

2. Click Edit on an existing section.

3. Update:

   • Section name

   • Section capacity

   • Section image (optional)

Edit Ticket Types

1. Under a section, click Edit on the ticket type.

2. Update:

   • Ticket name

   • Limit Tickets

   • Price

   • Visibility (Visible / Hidden)

Advanced Ticket Settings

Inside the ticket editor, expand Advanced Settings to configure deeper controls.

Tax Configuration

• Select an existing tax (e.g., GST 18%)

• Or choose Create a new tax if required

Pricing Controls

• Strikethrough Price: Show original price for discount perception

• Minimum Quantity: Minimum tickets per order

• Admits per Ticket: Number of people allowed per ticket

• Limit Tickets per User: Max tickets one buyer can purchase

Selling Channels

• Choose where the ticket is available:

  • All channels

  • Selected channels only

Ticket Sale Period

• Set Start Date & Time and End Date & Time for ticket sales

• Select the correct Timezone

• Optional: Enable the Show ticket sale period to buyers

Step 9: Ticket Banner Image Requirements

Each ticket type can have its own banner image.

Recommended Image Specifications:

• Size: 1000 × 1000 px

• Aspect Ratio: 1:1

• Maximum file size: 10 MB

Using the correct resolution ensures:

• Faster image loading

• Better visual quality on event pages

• Consistent display across devices

Step 9: Save Ticket Changes

• Click Save after editing each ticket or section.

• Use Cancel to discard changes. ⚠️ Always save before navigating away.

Ticket Actions

• Edit – Modify ticket details

• Delete – Remove ticket type

• Copy – Duplicate ticket configuration

⚠️ Note: The total ticket capacity across ticket types cannot exceed the section capacity.

Step 10: Review & Save Changes

• Click Save or Update after editing each section.

• Ensure all changes are saved before exiting the editor.

Step 11: Publish or Republish Event

• If the event was in Draft, click Publish to make it live.

• If the event is already published, changes will update the live event automatically.

Step 12: Promote Updated Event

After editing, you can promote your event using:

• Social sharing links (WhatsApp, Instagram, LinkedIn, Facebook, X)

• Email invitations

• WhatsApp Marketing

• Promo codes and add-ons

• Ticket upgrades

Best Practices

• Notify attendees if there are major changes to date, time, or location

• Double-check ticket capacities after edits

• Preview the event page before promotion

• Avoid editing critical details close to the event start time

Need Help?

If you face any issues while editing your event:

• Refresh the page and retry

• Ensure all mandatory fields are completed

• Contact Ticmint Support with the event name and screenshots