Overview

Access Control allows event organisers to manage and control who can enter the event venue or specific areas within it. By using access control settings, organisers can ensure that only authorised ticket holders, staff, or volunteers are allowed entry.

This system improves security, crowd management, and attendee experience by enabling structured ticket validation and controlled entry points.

Navigate to Access Control

1. Navigate to Events.

2. Select the required event.

3. Click Edit.

4. If the event is already created, select Edit Event. Fig. (a)

5. If creating a new event, complete the Basic Information section and add tickets first, then navigate to the Access Control tab. Fig. (b)

Assign Validators to an Event

1. Click Validators. Fig. (c)

2. Search for a validator if it has already been created in the Dashboard validator list.

3. Alternatively, click + Add Validator.

4. Enter the validator's:

   • Name

   • Email Address

5. Click Save. Fig. (d)

Event Validation Rules

Validation Rules determine how tickets are validated during entry.

Default Rule

By default:

• Tickets are valid for one-time use.

• No expiration date or time restrictions are applied unless configured.

Create a Custom Validation Rule

1. Enter the Rule Name. Fig. (e)

2. Select the Ticket Types to which the rule applies. Fig. (f)

3. Enter the Access Limit.

   • Specify how many times the ticket can be used.

   • Leave blank to use the default setting.

4. Select the Start Date and Time and End Date and Time. 

   • Define when the ticket can be used.

5. If required, add Validator Notes.

6. Click Save. Fig. (g)

Result

• Validators can be assigned to events and grouped for easier management.

• Access permissions can be controlled through custom validation rules.

• Ticket validation becomes more secure and organised.

• Event organisers can efficiently manage entry points and authorised personnel.