How to Edit Tracking

No coding required.
This document provides a clear, step-by-step guide to editing and managing Tracking settings on your Ticmint-powered website. Tracking helps you measure traffic, user behaviour, and marketing campaign performance across your event pages.

Overview: What is Tracking?

Tracking uses IDs provided by analytics and advertising platforms such as Google Analytics and Meta (Facebook) Pixel. Once added to your Ticmint website, they help you:

• Monitor website traffic

• Track user actions (page views, registrations, purchases)

• Measure marketing and ad campaign performance

• Optimise targeting and conversions

Supported Tracking Platforms

• Google Analytics 4 (GA4)

• Facebook / Meta Pixel

Step 1: Access the Ticmint Dashboard

1. Log in to the Ticmint Dashboard using your registered business email.

2. After login, you will land on the dashboard home screen.

3. From the left-hand navigation menu, click Website.

Step 2: Open Website Configuration

1. Under the Website module, locate the website you want to update.

2. Click Configure Website.

3. The website configuration panel will open.

Step 3: Navigate to the Tracking Tab

Inside the website configuration screen, you will see multiple tabs:

• Listing Page

• Site SEO

• Media

• Tracking

• Footer

Click on the Tracking tab.

You will see the Track Your Website Traffic section.

Step 4: Edit Google Analytics (GA4)

Purpose

Google Analytics tracks visitor behaviour, traffic sources, and conversions.

Steps to Edit GA4

1. In the Google Analytics field, enter or update your GA4 Measurement ID.

   • Format: G-XXXXXXXXXX

2. You can find this ID in your Google Analytics account:

   • Admin → Data Streams → Web → Measurement ID

3. Ensure the ID is entered correctly without spaces.

Save Changes

Click Save to apply the updated GA4 tracking.

Step 5: Edit Facebook / Meta Pixel

Purpose

Meta Pixel tracks conversions and helps optimise Facebook and Instagram ad campaigns.

Steps to Edit Meta Pixel

1. In the Facebook / Meta Pixel field, enter or update your Pixel ID.

2. You can find the Pixel ID from:

   • Meta Business Manager → Events Manager → Pixel Settings

3. Paste the Pixel ID carefully.

4. Click Save to apply changes.

⚠️ Only enter the Pixel ID, not the full pixel code.

Step 6: Verifying Tracking Setup

After saving your changes, verify that tracking is working correctly.

Google Analytics Verification

• Visit https://tagassistant.google.com/

• Check Realtime data inside your GA4 dashboard

Meta Pixel Verification

• Install Meta Pixel Helper browser extension

• Open your event website and confirm pixel firing

Important Notes & Best Practices

• Allow 24–48 hours for analytics platforms to start showing data

• Always use GA4 Measurement IDs, not Universal Analytics IDs

• Do not enter multiple tracking IDs in a single field

• Ensure your website is published and live

• Avoid using old or test pixel IDs for live events

Common Issues & Troubleshooting

Tracking Data Not Visible?

• Double-check the Measurement ID / Pixel ID

• Confirm the website is live

• Wait for initial data processing time

Incorrect or Unexpected Data?

• Ensure the tracking ID belongs to the correct account

• Avoid duplicating pixels across multiple tools

Support Assistance

If you face any issues while editing Tracking settings:

• Contact Ticmint Support via the support portal

• Share your website name and tracking ID details for faster resolution